Shipping policy

At Chanvel, we aim to deliver your order as quickly and safely as possible. Please read our shipping terms below.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Domestic Shipping (within your country)

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days (additional cost)

International Shipping

  • Standard International: 7–20 business days

  • Delivery times may vary depending on customs clearance and local postal services.

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can follow your package’s journey.

Customs, Duties & Taxes

For international orders, your package may be subject to import duties, taxes, or other fees imposed by your local customs office. These charges are the customer’s responsibility and are not included in the product price or shipping cost.

Delays

Please note that unexpected delays (weather, customs, postal strikes, etc.) may affect delivery times. We are not responsible for delays outside our control but will do our best to assist you.

Wrong Address Disclaimer

Please make sure your shipping address is correct. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Contact Us

For shipping-related questions, contact us at:
📩 supportchanvel.nl@chanvel.com